My Acura broke down making a long trip just outside of Syracuse. They got me in immediately even though late in the day and tried figuring out the problem. There was a lot of confusion and difficulty finding out what was wrong because of the complexity of the issue but Joe and the staff did a great job keeping me informed and also loaned me a vehicle so I wasn't stuck for 2 days. They eventually got the issues resolved and took great care of me and were able to save me potentially a couple thousand of dollars. Joe provided great service where there was an easy opportunity to take advantage of an out of towner in desperate need of help. Crest Acura did a fantastic job and I really appreciate the quality work and service they provided.
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