Thank you so much for everything you have done for my family throughout this car buying process. Your Customer Service was phenomenal from start to finish. My heart sank when I drove 1.5 hours away to pick up my new vehicle and realized I forgot my license plate. Thank you for letting us borrow your dealerships license plate to get home. That level of customer service is going above and beyond and for that reason I will keep you guys in mind for all of my future business. I know that with Crest Acura I will be taken care of. I cannot thank you enough for what you did and making this such an amazing experience.
Milly Smith
Phenomenal service! I had planned to drop off my car and pick up a loaner and return to pick my car after it was serviced in a couple of days... I live 1 hour away. When I arrived the service manager said if you can wait 45 minutes I will service your car right now ... this way we save you a couple of trips. I was ecstatic and it was done! Amazing people.. look forward to my next quick service call!!!!

Ross Stefano This is a top shelf car dealership! We purchased a new Acura RDX a couple of years ago and have returned for routine service and a warranty issue. On each visit I've been very impressed with the professionalism of the Service Dept. Recently, Matt in Parts helped me with a spare part need, and he was outstanding to work with. Great team at Crest Acura!

Kevin McLoud
Brian, Chris, Ducati, and the entire Crest Team was great to work with in finding and upgrading our new car.  Very friendly, knowledgeable, and a no pressure sales approach. Costumer Service is definitely top notch and the costumers are their number one priority.  We highly recommend Crest and look forward to future business with them.

Patrick McPeak My family and I have been doing business with Crest for as long as I can remember. Put simply, it's a first class operation from top to bottom. I have worked directly with the owner right down to the folks who answer the phones, and everyone is professional, polite and committed to quality. As the only Acura dealership in the region, I have no doubt that they do a lot of volume. However, whenever I call there or am on sight, they greet me by name and remember me. You just don't see this type of commitment to customer service anymore. If you are in the market for a vehicle, do not hesitate to visit Crest. They will take good care of you during and long after the sale.

Lisa Matto Purchased a sleek and stylish 2021 RDX form Jim and Yaz. The experience was a complete pleasure at the dealership. They were very informative about the vehicle we purchased as well as other cars that were comparable. They offered test drives and did not pressure us in any way. The entire team was knowledgeable and pleasant. We love the car and dealership. We wouldn't go any where else.

Charles Johansen Jeanine was over the top assisting with the lease of another Acura RDX. Her knowledge and genuine care for the customer is very much appreciated and one of the best/easiest transactions I've ever experienced at a dealership.

Kristen Fellows My experience with Crest Acura was amazing from the moment I contacted them they were great, Jeanine was on top of everything she went above and beyond with my requests and was available when I had any questions. 100% will recommend Crest, all the staff were very friendly and made my experience smooth.

Contact

Crest Acura

737 W. Genesee St.
Directions Syracuse, NY 13204

  • Sales: 877-525-4027
  • Service: 866-372-5813
  • Parts: 888-228-5397

Hours

  • Monday 8:00am-7:00pm
  • Tuesday 8:00am-7:00pm
  • Wednesday 8:00am-7:00pm
  • Thursday 8:00am-7:00pm
  • Friday 8:00am-6:00pm
  • Saturday 9:00am-4:00pm
  • Sunday Closed
  1. Crest Acura

    737 W. Genesee St.
    Syracuse, NY 13204

    • Sales: 877-525-4027
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